ERP calls for a lot of change. The changes can be categorised as follows:
Business Processes
The business processes are most likely to undergo some changes. These changes
could even involve scrapping the process entirely or tasks in the process, if
they are considered as a redundant tasks in the ERP environment.
Organisation Authority, Jobs and Roles
The organisation authority and role definition of an individual also changes.
In the new environment, information is available on-line, and access to
information makes it easier to take decisions quickly at any levels. This
creates new jobs and role definitions and new authority definitions.
Performance Measures and Rewards System
The new system also calls for a revised set of performance measures and
rewards system. This is necessary since ERP causes a change in the job
definition and role definition of the organisation employees.
Technology and IT Infrastructure
ERP involves a change in the existing technology and IT infrastructure. The
architecture of ERP system requires an upgradation of the existing hardware and
implementing of new technology.
