Free Of
Charge Delivery
A Free of
Charge Delivery is basically used to send samples or free products to the
customer free of charge.
•
The
customer is not billed for the goods delivered.
Subsequent Delivery Free of Charge
Subsequent
Delivery Free of Charge involves the delivery of goods free of charge in
response to the complaints raised by the customers with respect to the quantity or quality
differences.
•
A
subsequent delivery of charge is usually created with reference to the previous
order.
•
The
transaction is not relevant for pricing and hence no billing takes place.
•
The
transaction wherein the business send samples or free products, free of charge,
is recorded using the order document type – FD.
•
The delivery is actually only relevant for
deliveries and not invoicing. The delivery
type used is the standard delivery type- LF.
•
The item category – KLN is not relevant for
billing and pricing.
•
A
free of charge subsequent delivery document-SDF is used to send products later
to the customer free of charge against any complaints made by the customer.
•
The
standard delivery type – LF is configured for this transaction.
•
The
transaction is not relevant for billing as the items are free.
•
The
standard item category- KLN is used which is not relevant for billing and
pricing.
Refer to the below Order Type Configuration
Item Categories setting would be
