ERP calls for a lot of change. The
changes can be categorised as follows:
- Business Processes
The business processes are most
likely to undergo some changes. These changes could even involve scrapping the
process entirely or tasks in the process, if they are considered as a redundant
tasks in the ERP environment.
- Organisation Authority, Jobs and Roles
The organisation authority and
role definition of an individual also changes. In the new environment,
information is available on-line, and access to information makes it easier to
take decisions quickly at any levels. This creates new jobs and role definitions
and new authority definitions.
- Performance Measures and Rewards System
The new system also calls for a
revised set of performance measures and rewards system. This is necessary since
ERP causes a change in the job definition and role definition of the
organisation employees.
- Technology and IT Infrastructure
ERP involves a change in the
existing technology and IT infrastructure. The architecture of ERP system
requires an upgradation of the existing hardware and implementing of new
technology