Tuesday, 5 April 2016

ERP and Change Management

ERP calls for a lot of change. The changes can be categorised as follows:

  • Business Processes

The business processes are most likely to undergo some changes. These changes could even involve scrapping the process entirely or tasks in the process, if they are considered as a redundant tasks in the ERP environment.

  • Organisation Authority, Jobs and Roles

The organisation authority and role definition of an individual also changes. In the new environment, information is available on-line, and access to information makes it easier to take decisions quickly at any levels. This creates new jobs and role definitions and new authority definitions.

  • Performance Measures and Rewards System

The new system also calls for a revised set of performance measures and rewards system. This is necessary since ERP causes a change in the job definition and role definition of the organisation employees.

  • Technology and IT Infrastructure


ERP involves a change in the existing technology and IT infrastructure. The architecture of ERP system requires an upgradation of the existing hardware and implementing of new technology