SAP's Sales
and Distribution module is quite comprehensive and contains various features for
analysis. One such feature within SAP
SD
is the creation of Customer Groups. Simply speaking, customer groups are part of
the customer master data in SAP IMG. Customers are assigned to a particular
customer group by assigning a two digit alphanumeric key. Such customer group
key needs to be assigned to each and every customer master records. The main
benefit of customer groups is that it can be used in generating statistics and
ceating condition records such as records for pricing.
One example which I can give
is suppose you create two sets of customer groups, say Customer group A1 for
domestic sales and Customer group A2 for international sales. You can choose to
give discount to customer group A1 which arecustomers in the domestic market by
creating a pricing condition for group A1. Customer groups can be created in
SAP
SD
usign the following menu path:
IMG >> Sales & Distribution >>
Master Data >> Business Partners >> Customers >> Sales
>> Define Customer Groups
Alternatively, one can use
the transaction code OVS9. One needs to simply define a two digit alphanumeric
customer group key. Once defined, the same can be assigned to a customer master
record using the transaction code VD02. Such custoomer master key can be made
mandatory for all customer master records