When
a sales order that has been created on the web has been saved, this should
trigger an automatic email confirmation to be sent out. The configuration is
described below at a high level (primarily screen shots). In this example, a
new output condition type is created, which will trigger the email confirmation
for the order type(s) used for Internet orders.
This
documentation does not cover the setup of the email server (Exchange, SendMail,
etc.),RFCs, SAP Office, and development of the SAPscript form, since these are
different at each site. This document covers the configuration required within
the SD module of the R/3 system to trigger the generation of output via email.
1.1 Condition
Type ZEXT
IMG menu path:
Sales
and distribution > Basic functions > Output control > Output
determination > Output determination using the condition technique >
Maintain output determination for sales documents > Maintain output types
1.1.1 General
data:
The
access sequence ensures that this output will only be used for Internet orders.
This assumes that one or more order types are used exclusively for Internet
processing.
1.1.2 Default
values:
The
default values indicate that the output is triggered immediately when the order
is successfully saved. Standard-delivered settings were used for the Internet
mail.
1.1.3 Print:
1.1.4 Archiving:
1.2 Add
Condition Type ZEXT to Output Procedure V10000
IMG menu path:
Sales
and distribution > Basic functions > Output control > Output
determination > Output determination using the condition technique >
Maintain output determination for sales documents > Maintain output
determination procedures
The
new condition type is added to the order output procedure, with the requirement
of order confirmation.
1.3 Assign
Procedure/Condition to Sales Order Type
IMG menu path:
Sales
and distribution > Basic functions > Output control > Output
determination > Output determination using the condition technique >
Maintain output determination for sales documents > Assign output
determination procedures > Allocate sales document header
The
output is assigned to the order type used for Internet orders. The new
condition type is the default output.
1.4 Assign
the Output Form to the Condition Type
IMG menu path:
Sales
and distribution > Basic functions > Output control > Output
determination > Process output and forms > Assign forms and programs >
Assign to sales document
The
SAPScript form that should be used for the output is assigned. The form used
for email should normally be different from the output used for printing.
1.5 Create
Master Data for Condition ZEXT
Menu path:
Logistics
> Sales and distribution > Master data > Output > Sales document
> Create
Select
condition type ZEXT:
This
information specifies (as master data) for which sales document types the email
confirmation should be sent. The email address must be in the sold-to party
master record
